Author Archive: dr. g. jack.brown

Preening Displays in Business and Personal Life by dr. g. jack.brown

We can use this nuance of Non-Verbal Communication to our advantage in sales, in negotiations, and in our personal lives. Preening is the act of grooming oneself. It is highly contextual and it’s culture dependent. Birds and mammals preen themselves often. By fine-tuning our knowledge of the preening process, and being more aware of the specific…

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Seeing the “NOs” before they are spoken by dr. g. jack.brown

There is a goldmine of information waiting for you on everyone’s face. Go ahead and open it up. Once a “no” is spoken aloud, a wall is put up in the speakers’ mind that is very difficult to bring down. Whether it’s due to his/her psychology, pride, life-experience or idiosyncrasies – the utterance of this negative…

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The Great Intangible by dr. g. jack.brown

Some studies have demonstrated that when sales people smiled sincerely, in particular at the beginning of the sales process, that sales increased by as much as 30 to 50%!  Some studies have demonstrated that when sales people smiled sincerely, in particular at the beginning of the sales process, that sales increased by as much as…

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Body Language Intelligence – How Fluent are You? by dr. g. jack.brown

No matter what your profession, the majority (85%) of your success or failure is directly related to your skill or neglect of interpersonal skills – and Non-Verbal Communication is the hands-down “silent majority” of this valuable skill-set.  Regardless of how gifted you are as a salesperson, physician, attorney, teacher, leader, parent, spouse, CEO, manager, minister,…

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