Appreciating Service by Linda Yates
If we focus on what is right with others we will see more that is good within ourselves. While sitting in a restaurant the other day, I noticed the table next to me and how the serving staff was very……Read...
If we focus on what is right with others we will see more that is good within ourselves. While sitting in a restaurant the other day, I noticed the table next to me and how the serving staff was very……Read...
May you have the courage to keep trying to achieve the success that is possible! If you ever attempted to give exceptional service and it blew up in your face, what did you do to pick yourself back up again……Read...
We can become the type of individuals who will inspire others to be the best they can be and provide exceptional service. Last month in the article “The Extra Mile”, the reference “servant leader” was used to describe the general……Read...
Is it hard to go the extra mile? Not really, if you expend just a little more effort the rewards could potentially be tripled if not more. The other day a colleague and I were meeting in my office and……Read...
One great way of teaching is leading by example. One way to get your students to learn is to get them to teach you. Last month we explored elements of a positive service experience for both the giver and the receiver…….Read...
Expect a positive experience and take time to pause and try to understand first before you are understood. When was the last time you experienced first hand, great service? How did you feel after the exchange? Did that experience effect……Read...
Linda shares the elements in experiencing and delivering a positive service experience. Have you ever thought about all of the components in going out for dinner? There are many factors that affect the dining experience. The same could be said……Read...