Author Archive: Marilyn Suttle

Marilyn Suttle is a success coach, bestselling author, and international speaker. She specializes in sharing “Suttle Shifts” for breakthrough results. Marilyn helps professionals turn the unhappy and indifferent customers into raving fans, while creating a happy, passionate lifestyle for her clients. Visit her on facebook at www.facebook.com/SuttleShift or email her at [email protected]

Good Food, Good Wine, Good Sex, Goodbye by Marilyn Suttle

[avatar user=”msuttle” /] It’s time to experience more peace, joy, and self-compassion. Now is the time to break through to experiencing a passionate, more success-filled life. Yes, it’s a loaded title, with a meaning much different than it might seem. It’s for women who want to design their lives to be even more successful, vibrant…

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Get More Customers – 5 Questions to Make Your Business More Relevant by Marilyn Suttle

Your answers to this list may be enough to help you make a quantum leap into the customer attraction zone There are many reasons why your business might not be doing as well as you’d like. Don’t bother blaming outside factors like the economy. And don’t waste your time shaming yourself for not having a crystal…

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When Your Customer’s Talk What Do You Hear? by Marilyn Suttle

Take a moment to recognize what your client might be feeling and needing. Years ago I studied Non-Violent Communication and took the courses. During an early session, the instructor pulled out a giraffe puppet, and a set of jackal ears which she put on her head. I wondered what in the world she was doing. She…

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Know When a Consistent Habit Needs to Change by Marilyn Suttle

If you are consistently being mean to yourself in order to be nice to others, you’re on the road to burn-out. It’s an indicator that it’s time to update your habits Little girls are said to be “sugar and spice and everything nice.” It sounds good in theory, but in reality too many women have learned…

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5 Service Excellence Principles to Propel Your Profits by Marilyn Suttle

Five strategies for creating jaw-dropping customer service that results in consistently happy customers Success leaves clues. Every time I interview a highly effective company, certain principles keep showing up, regardless of the size or type of business. Those elements can be applied to your company and lead you to uncommon success. Here are five principles to…

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