What you do to retain your customers and team members are vital to the success of your business. You will want to become a person that others want to follow. This is key to retention and loyalty. It’s all about those you serve and how they perceive how they are treated and respected.
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People like to be nurtured. They like to know that they matter and are appreciated. Developing a habit of nurturing your relationships, create an environment where people love to be in your presence, and look forward to being around you. People are delighted to have a relationship with you and are anxious to stay with you and recommend you and your business.
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There are many ways to be able to develop loyalty and retention.
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Follow up – Yes, follow up. After you meet. After you make a sale. After a person joins your team. For their birthday. After an accomplishment that you can recognize them for.
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Have a customer relationship /retention platform – There are many tools to make this easy to employ and automate. Find one that is easy to use. We use a tool from a company, Banner Season. (bannerseason.com)
Here are some ideas to cultivate loyalty:
Send a birthday Card
Send a company mug when a team member moves up a rank
Send a card to your chicken list (you know what that is!)
Send postcards as a follow-up or for prospecting.
The more you engage, the more they will also. Make the investment in nurturing, you will be glad you did.
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Tomorrow we will explore the topic of Duplication & Leadership.
Here’s to your continued success,
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George Madiou
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George loves the thrill of teaming up with great people and seeing projects come to life and that passion is responsible for an international online magazine in the network marketing industry. George started The Network Marketing Magazine 15 years ago and is read in all 50 states and 123 countries around the world. The focus of the magazine is to teach, train, and coach home-based business owners the skill sets to succeed in their business through teachings from the wisdom of the ages in business and life, breakthrough trainings and proven microlearning methods.
The Network Marketing Magazine, founded by George Madiou, created Business4Vets.org, a 501(c)(3) charitable organization, to help veterans, reservists, and active-duty military, and their families, combat unemployment and underemployment through business ownership in the Direct Sales and Network Marketing industry.
As the Executive Director, George Madiou has created Business4Vets to be an incubator for military members who have an entrepreneurial desire.
George lives in a small town named Boca Raton, Florida. He says, "If this isn't Heaven, I know that God at least vacations here." Without question, the joy of his life is his family. He and Debbie are celebrating their 42nd anniversary this year. They have two great young adult children, His son David and daughter Sara who is married to the greatest son-in-law Greg and the new love of his life, his first grandchild Jacob David!
- Lead Generation and Prospecting - October 18, 2020
- Duplication and Leadership - October 17, 2020
- Customer & Partner Loyalty and Retention - October 17, 2020
