What you do to retain your customers and team members are vital to the success of your business. You will want to become a person that others want to follow. This is key to retention and loyalty. It’s all about those you serve and how they perceive how they are treated and respected.
.
People like to be nurtured. They like to know that they matter and are appreciated. Developing a habit of nurturing your relationships, create an environment where people love to be in your presence, and look forward to being around you. People are delighted to have a relationship with you and are anxious to stay with you and recommend you and your business.
.
There are many ways to be able to develop loyalty and retention.
.
Follow up – Yes, follow up. After you meet. After you make a sale. After a person joins your team. For their birthday. After an accomplishment that you can recognize them for.
.
Have a customer relationship /retention platform – There are many tools to make this easy to employ and automate. Find one that is easy to use. We use a tool from a company, Banner Season. (bannerseason.com)
Here are some ideas to cultivate loyalty:
Send a birthday Card
Send a company mug when a team member moves up a rank
Send a card to your chicken list (you know what that is!)
Send postcards as a follow-up or for prospecting.
The more you engage, the more they will also. Make the investment in nurturing, you will be glad you did.
.
Tomorrow we will explore the topic of Duplication & Leadership.
Here’s to your continued success,
.
.
.
.
.
.
George Madiou
Did you get your free MLM success Roadmap handout? If not, click here
Be my guest to pass this link on to others in your group.
For the past 17 years, George has been the publisher and founder of The Network Marketing Magazine. He is the creator of the 27%er Success Training System, one of the most effective MLM educational platforms on the market today. He is the host of the live podcast, oddly enough called, The George Madiou Show, where he has a "conversation" with the legions and movers in the network marketing profession.
George has 2 degrees in Marketing and Management from New York University.
His family is everything to him. George is married 44 years to Debbie (who is the President and the brains of The Network Marketing Magazine) and has 2 adult children, Sara is married to Greg with grandson Jacob and granddaughter Taylor Ann, and his son David is married to Katy with grandson Jackson born on June 1, 2022, the very same day as his younger cousin Taylor Ann (boy that was some big day!) You can see why George is crazy for his incredible family!
- Lessons From The Legends, Fundamentals of Success by George Madiou - November 21, 2023
- Don’t Major In Debt! by George Madiou - October 1, 2023
- Customer & Partner Loyalty and Retention by George Madiou - September 8, 2023
