Leads are the life force of any business. Some would argue that sales are but that is far from the truth.
Leads generate interest and attraction for the business. At the same time, sales are the completion of a budding relationship with the individual. It is far easier to forget the consumer after they have made a sale. Therefore, traditional businesses move onward to create opportunities for other leads and tend to push those away after they made a purchase. However, on a larger scale, this is a different case.
A good example is the Xbox. Microsoft understands one vital component of leads and post leads. The lifetime value of the lead happens to be one of their focal points by creating other opportunities for their lead. For example, they can introduce a broader experience level and types of products that their consumer can enjoy. Thus creating a lifetime relationship with that person and reducing new consumer acquisition costs. Even small businesses can apply this strategy to some degree.
Provide a Better Experience with Customer Support
Great lead generation starts with A-plus customer service. All content should be a pathway for the lead and offer links to contact forms and other information. The website should be similar to that of a roadmap. Leads will have questions and concerns and addressing them quickly is vital for success. There is no room for second-place support. Otherwise, they will leave and go somewhere that values their time.
Time is a considerable foe in today’s war for leads. Every page must offer value and have a purpose, or otherwise, the time has been wasted by both parties. The content itself becomes the magnet that will either attract or repel the lead. Knowing the one true persona before setting up the web pages is crucial for the initial marketing launch. Even if changes are needed, the data collected will later help the business bounce back into action quickly.
Tactical Lead Generation Tips
Leads are not leads without a guiding hand from the business. This involves the use of call to action and specialized offers attached to them as a visitor engages with a page. They should come across a suitable offer. Introductory pages should not offer prime rib but an appetizer that could lead to some bigger later. A FAQs page can answer any concerns that otherwise may distract the business from establishing good relations with leads looking to deal with the business financially.
The appeal of the offer in terms of visuals and value is important. The colors, placement, and text are factors to the call to action and require data tracking as the visitor browses the page and navigates the site. The site will use various generation tools as the ctas are placed within the pages. For example, Google Analytics can track conversion success. By collecting data from the code. The business can then decide what needs to be changed. It’s a process that requires updates and measurement to achieve success.